ck666 Privacy Policy
Our complete policy on how your personal information is collected at ck666, why it is used, and how it is kept safe is set out here.
Introduction & Scope
ck666 is a trusted mobile gaming platform in Bangladesh. Protecting our users' privacy and personal information is our highest priority. This privacy policy describes how ck666 collects, processes, stores, and protects your personal information when you use its website, mobile application, and related services (collectively, the "Platform").
This policy applies to all individuals who use the ck666 Platform, whether or not they are registered members. By continuing to use the Platform, you are considered to have accepted the terms of this policy. Please read this policy carefully. If you disagree with any part of it, please refrain from using our Platform.
This privacy policy may be updated from time to time. We will notify you through the Platform of any significant changes. The latest version will always be available on this page.
Detailed Policy on Data Collection and Use
Each aspect of ck666's privacy policy is discussed in detail below in a structured sequence.
What Types of Information We Collect
ck666 collects the following types of information to provide its services:
- Identity Information: Full name, date of birth, national ID or passport number (for age verification).
- Contact Information: Email address, mobile number.
- Financial Information: Transaction history, deposit and withdrawal details, last digits of mobile banking accounts (bKash, Nagad, Rocket, bank account).
- Usage Information: Platform access times, gaming history, betting patterns, session duration.
- Technical Information: IP address, device type, operating system, browser type, cookie data.
- Communication Records: Logs of conversations with the customer service team (live chat and email).
How We Collect Information
ck666 collects your information in the following ways:
- Direct Collection: Information you provide during registration, login, deposit/withdrawal processes, and identity verification.
- Automatic Collection: Information collected automatically while using the Platform through cookies, web beacons, and similar technologies.
- From Third Parties: Information received from payment processors (bKash, Nagad, Rocket, banks) and identity verification agencies.
Purpose of Data Use
ck666 uses collected information for the following purposes:
- Creating, managing, and verifying accounts.
- Completing financial transactions, including processing deposits and withdrawals.
- Age and identity verification (to ensure services are available only to those aged 21 or above).
- Providing customer support and resolving complaints.
- Ensuring Platform security and preventing fraud.
- Operating responsible gaming programs.
- Analytics and research to improve the user experience.
- Sending relevant promotional information (with your consent).
- Meeting legal obligations and resolving disputes.
Data Storage and Security
ck666 applies industry-standard security measures to keep your personal information safe. All data stored on our servers is protected by SSL (Secure Socket Layer) encryption. In addition, we take the following steps:
- Data transfer protection through 256-bit SSL/TLS encryption technology.
- Access control — only authorised staff can access your information.
- Regular security audits and vulnerability testing.
- Automated monitoring systems to detect suspicious activity.
Data is generally retained for a minimum of five (5) years after account closure, though this period may be longer depending on legal requirements.
Sharing Information with Third Parties
ck666 does not sell or rent your personal information. However, limited information may be shared with specific third parties for service delivery and legal compliance:
- Payment Processors: Necessary financial information with bKash, Nagad, Rocket, and banking partners to complete transactions.
- Identity Verification Services: With accredited verification services to confirm age and identity.
- Legal Authorities: When required by applicable laws in Bangladesh, court orders, or government investigations.
- Technology Service Providers: Cloud storage and infrastructure providers who operate the Platform, all bound by strict confidentiality agreements.
Any sharing of information with third parties is governed by strict agreements, ensuring they use data only for the specified purpose.
Cookie Policy
The ck666 Platform uses cookies and similar tracking technologies for smooth operation. Cookies are small text files stored on your device. We use the following types of cookies:
- Essential Cookies: To maintain login sessions and run the Platform's core functions. These cannot be disabled.
- Functional Cookies: To remember your preferences (language, device settings).
- Analytics Cookies: To analyse Platform usage patterns and improve the experience.
You can disable non-essential cookies from your browser settings, though this may cause some Platform features to stop working.
Your Rights
As a ck666 user, you have the following rights:
- Right of Access: The right to know what information we hold about you and to receive a copy.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances (though legal retention obligations may apply).
- Right to Restrict Processing: The right to request that use of your information be limited for specific purposes.
- Right to Opt Out of Marketing: The right to unsubscribe from promotional communications.
To exercise these rights, please contact our support team.
Privacy Protection for Minors
ck666 provides services only to those aged 21 or above. We do not knowingly collect any information from minors. If it comes to our attention that a minor is using our Platform, we will immediately close that account and delete the related information.
Age verification at the time of account creation is a mandatory process for us and is non-negotiable.
International Data Transfers
ck666's servers and services may operate in various countries. Even if your information is transferred outside Bangladesh, we ensure that the standards of this privacy policy are maintained in all cases and that your information remains under appropriate protection.
All third-party service providers we work with are contractually required to ensure the same standard of data protection.
Responsible Gaming and Data Use
Responsible gaming is a core value at ck666. We analyse users' gaming patterns and transaction data solely for the following purposes:
- Identifying potentially problematic gaming behaviour and providing necessary support.
- Implementing self-exclusion or limit-setting requests.
- Ensuring a fair and safe gaming environment.
For more information on responsible gaming, please visit our Responsible Gaming page.
Policy Changes and Updates
ck666 reserves the right to periodically review and update this privacy policy. For significant changes, we will display a notice on the Platform and/or inform you by registered email.
Continued use of the Platform after changes indicates that you have accepted the updated policy. You are advised to check this page regularly.
Applicable Law and Jurisdiction
This privacy policy is governed by applicable laws in Bangladesh and international data protection standards. Any disputes arising under this policy will first be addressed through ck666's customer service team in an amicable manner.
If an amicable resolution is not possible, the matter will be settled in accordance with the relevant legal provisions.
Contact Us
If you have any questions about this privacy policy or requests regarding your information, please contact our support team. We provide assistance in both Bengali and English.
Live Chat
Use our live chat service for 24/7 direct support. Our trained team is ready to answer all your questions in Bengali.
Available Around the Clock
Email Support
Write to us by email for any privacy-related requests or complaints.
Helpful Pages
Visit our other policy pages to learn more.