Frequently Asked Questions
ck666 FAQ — Answers to All Your Questions
From deposits and withdrawals to betting markets and support — read detailed answers in Bengali to the most frequently asked questions about ck666.
Whether you're new to ck666 or have been playing for a while, certain questions come up for almost everyone. On this page we've answered more than 20 questions across four main topics: deposit methods, withdrawal rules, betting on BPL and international matches, and customer support. The answers are written in plain Bengali so you can quickly find the information you need.
How to Make a Deposit
ck666 currently supports four deposit methods — bKash, Nagad, Rocket and bank transfer. For bank transfers, most major commercial banks are supported, including Dutch-Bangla, BRAC, and Islami Bank. The minimum deposit amount for each method is ৳500. Regardless of the method, your account balance will be updated once the transaction is complete.
Funds sent via mobile wallet usually arrive within a few minutes. If more than 15 minutes have passed, first confirm in your bKash/Nagad/Rocket app that the transaction was successful. Contact ck666 via live chat or email with your transaction ID or a screenshot ready — the support team will verify and resolve the issue quickly.
Yes, Nagad is one of the supported deposit methods at ck666. Select Nagad on the deposit page, send the amount to the designated number, and include your user ID as the reference. The minimum amount is ৳500. Once the transaction is successful, your ck666 wallet balance will be updated shortly.
When sending a payment via bKash, enter your ck666 account user ID in the "Reference" or "Note" field. This is very important — without a reference, the payment may be delayed in being credited to your account automatically, or it may require manual verification. In that case, contact support with a screenshot of the transaction.
ck666 itself does not charge any separate fee for deposits. However, your mobile wallet or bank may apply their own transaction fees — these are set according to the respective provider's policy. To confirm the net amount, check the fee details in your wallet app before making a deposit.
Withdrawals
The minimum withdrawal amount at ck666 is ৳1,000. If your account has this amount or more in available balance, you can withdraw via any supported method. Before submitting a withdrawal request, make sure there are no remaining wagering requirements tied to any bonus.
No. For security reasons, withdrawals can only be sent to a mobile wallet or bank account registered in your own name. Requests to send funds to a third party's account will not be processed. Make sure to provide the correct wallet number or bank details when submitting your request.
Withdrawals at ck666 are generally processed within 10 to 45 minutes. Mobile wallets (bKash, Nagad, Rocket) are usually faster; bank transfers may take a little longer. There may occasionally be a slight delay during busy periods, but if you have not received your funds within the stated timeframe, contact support.
A "Pending" status after submitting a withdrawal request is normal — it appears during a brief verification process. If it remains pending beyond the expected time (more than 45 minutes), check whether there are any incomplete wagering requirements or verification conditions on your account. If needed, contact support via live chat.
Yes. ck666's payment system is active 24 hours a day, 7 days a week. Whether it's night or a holiday, withdrawal requests can be submitted at any time and are generally processed within 10–45 minutes. If a bank transfer takes additional time due to specific banking restrictions, support will let you know.
BPL & International Matches
Decimal odds represent the total return you receive per ৳1 staked, including your original stake. For example: if the odds are 2.50 and you bet ৳100, you will receive ৳250 if you win (profit of ৳150). The higher the odds, the less likely the outcome but the greater the potential winnings. Odds never go below 1.00 — if they did, the bet would not be accepted.
Popular cricket markets at ck666 include: match winner (e.g., Bangladesh vs India), toss result, total runs (over/under), runs at first wicket, top batter/bowler, innings runs, and order of wicket fall. Additional special markets are available for T20 and BPL formats. Log in to the site to see the available markets for a specific match.
Yes, ck666 offers live in-play betting. Odds change in real time during a match, so quick decision-making is important. In-play market odds fluctuate with the match situation. Make sure you have a good internet connection on your mobile to enjoy live betting.
The core process is the same, but the number and variety of markets may differ. ICC T20 World Cup or major international series generally offer more markets and competitive odds. BPL also features popular markets and is particularly appealing to fans of domestic cricket. The rules and minimum bet amount remain the same for both.
Yes, at ck666 you can add multiple selections to a single slip to place an accumulator bet. The odds of each selection are multiplied together to form the combined odds, so the potential winnings can be much higher. Keep in mind, however, that if even one selection is wrong, the entire slip loses — so bet strategically.
If a match is completely cancelled or left undecided, the stake is generally refunded or settled at odds of 1.00 — the specific rule is detailed on ck666's terms and conditions page. If the result is determined by the Duckworth-Lewis method, that result stands. If in doubt, ask support.
Support Questions
ck666 customer support is active 24 hours a day, 7 days a week. Day or night, including holidays — you can reach us via live chat or email. Live chat is the most effective option for a quick resolution.
Absolutely. ck666's support team assists in Bengali and English. This has been set up with Bangladeshi players in mind, so you can describe your issue without any language barrier.
Having the following information at hand will help resolve your issue faster: your ck666 user ID, when the issue occurred (date and approximate time), the relevant transaction ID (if applicable), and a screenshot of the issue (if possible). Providing these details allows the support team to assist you more quickly.
ck666 has two support channels. First, live chat — after logging in to the site, you can connect directly through the chat window; this is the fastest method. Second, email — for complex or detailed issues, write to [email protected]. Both channels offer 24/7 support.
If you get stuck at any step during account verification or have questions about the required documents, contact support via live chat or email. They will guide you through each step. You can also ask in the chat what type of ID or documents are needed and you'll be informed right away.
Didn't find the answer to your question?
If you couldn't find the answer on this FAQ page, don't worry — ck666's support team is always here for you. Get instant help via live chat or send a detailed message by email. Support is available in Bengali and English, 24 hours a day, 7 days a week.
Live Chat: Log in to the site and click the chat icon
Email: [email protected]
Hours: 24/7 — in Bengali & English